Official monday.com methodologyFixed feeCustom integrations

Put AI to work inside monday.com.

We redesign your workflows so AI agents handle the triage, data entry, follow-ups and reporting, and your team steps in only where judgement matters. Fixed scope, fixed fee, measurable outcome.

monday.com certified partner
★★★★★
5.0 on every rated review, 100+ clients

Book AI Consultation

Tell us what you need. We reply within one business day with a frank read on scope, fit and cost.

No obligation. Your details stay with Inayah Consulting.

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8–16 wkskickoff to agents in production
3 phasesAssess, Align, Adopt
4 gatesyou sign off before we proceed
Customintegrations included

Trusted by leading Australian organisations

Ray WhiteSavillsPickles AuctionsNSW GovernmentQueensland GovernmentWestpacRio TintoVan Brunt & Co. General ContractorsPaddington Uniting ChurchNewtown MissionHousing AustraliaUNSW SydneyAllianzMelbourne Cake StudioFernoRacing QueenslandConservation ManagementWaratah KitchensAUS EnergyInterim FinanceBody ArmourPurple Cow Real EstateUpskills QLD
monday.com certified partnermonday.com Certifiedmonday.com Work Management certifiedmonday.com Advanced Workflows certifiedmonday.com Professional Services certifiedmonday.com Product certifiedmonday.com Customer Success certified

monday.com Certified Partner. Sydney-based, working with clients across Australia, the US, UK and Canada.

The difference

Same request. Two very different journeys.

How one service request moves through a typical business today, and after an AI Transformation Package.

CustomerCoordinatorManagerSpecialistAI agentBEFOREManual today~1.5 days7 steps · 5 handoffs⏱ 2 hrs⏱ 4 hrs⏱ 1 hr⏱ 3 hrs⏱ overnightCustomerSends requestby emailCoordinatorReads & triagesmanuallyCoordinatorCopies intoboard + CRMManagerApprovespriorityCoordinatorChasesavailabilitySpecialistAcceptsthe jobCustomerGets a replynext dayAFTERWith an AI agent< 5 minutes6 steps · 1 handoff⏱ 2 sec⏱ instant⏱ minutesCustomerSends requestemail or formAI agentClassifies& extractsAI agentUpdatesboard + CRMAI agentAssigns ownerby capacityAI agentConfirmsto customerSpecialistAcceptsthe jobManager reviewsexceptions only
Benefits

What changes when agents do the busywork.

The outcomes we set as targets with your executive sponsor, then measure at close.

AI operations dashboard (sample)OverviewTeamTrendsAIRequests auto-triaged94%+94 ptsAvg handling time4 min−90%Agent runs this week1,284+32%AI credit use68%in budgetRequests handled by agents per weekW1W2W3W4W5W6W7W8go-liveWork by statusDoneWorking on itPlannedStuck62%
Hours back every weekTriage, data entry and status chasing run on their own.
Faster responsesRequests are classified and routed the moment they arrive.
Predictable AI spendCredit budgets and governance ceilings set before go-live.

Dashboard figures are illustrative samples. Your own baselines and targets are agreed in the Assess phase.

How it works

Assess. Align. Adopt.

monday.com’s official AI Transformation methodology, with a sign-off gate at every stage.

WEEKS 1–2

Assess

We map your workflows and agree what success is worth before anything is built.

  • Impact targets
  • Process maps
  • Agent candidates
✓ Gate: scope and targets signed off
WEEKS 3–6

Align

We design agent-first, prove it on your real data, then build and test.

  • Proof of concept
  • Agents & AI Blocks
  • Integrations
✓ Gates: POC, then tested build
WEEKS 7–8+

Adopt

We train your team, launch, and stay close until the numbers move.

  • Training
  • Runbooks
  • Hypercare
✓ Gate: outcomes reviewed

How every agent run works, with four guardrails built in

↻ Refine and retry, within a loop limitTriggereventor scheduleSTEP 1Planreadsyour contextSTEP 2Actusesyour toolsSTEP 3Checkvalidatesthe outputSTEP 4DoneEscalateto a personCredit ceilingAI Governance limitsScoped instructionsexplicit “never” rulesLeast privilegeminimum permissionsOutput validationfallbacks, no guessing
Agent-first, not agent-always

The right tool for every step.

When a task follows the same steps every time, a simpler tool is cheaper and more reliable. We document the call for every step.

LESS JUDGEMENT · LOWER COSTMORE AUTONOMY · MORE CAPABILITYAssistantSidekick · AI BlocksBEST FORSingle-step help: summarise,classify, draft.“Summarise this thread for theexec report”AUTONOMYLowest cost per taskAutomationRules · AI WorkflowsBEST FORSame steps every time, triggeredby events.“Deal won → create onboardingboard”AUTONOMYHighly reliable at scaleAI agentmonday AI AgentsBEST FORJudgement on every item, acrosstools.“Screen 200 CVs and draftoutreach”AUTONOMYHandles the messy middleMulti-agentOrchestrated agentsBEST FORSpecialist agents handing workacross teams.“Order-to-cash across salesand finance”AUTONOMYCoordinates whole processesWe always ask first: why not an agent?
Packages

Fixed scope. Fixed fee. Measurable outcome.

Choose by how many workflows and teams you want to transform. We confirm the right fit in your consultation.

Essential

One team, one high-impact process.

Up to 8 weeks
  • 1 use case and 1 basic agent
  • 5 boards, 1 dashboard, 2 AI Workflows
  • Discovery, Sidekick and impact workshops
  • 1 custom integration
  • 30-day hypercare
Book Essential consultation
Most chosen

Advanced

Connected processes across two teams.

Up to 12 weeks
  • 2 use cases and 2 agents
  • 10 boards, 2 dashboards, 4 AI Workflows
  • Champion programme and AI roadmap
  • 2 custom integrations
  • 60-day hypercare
Book Advanced consultation

Premier

AI across departments, with governance.

Up to 16 weeks
  • Up to 5 use cases and 6 agents
  • 20 boards, 5 dashboards, 6 AI Workflows
  • Multi-agent orchestration
  • 4 custom integrations incl. MCP
  • 90-day hypercare
Book Premier consultation

monday.com AITP entitlementInayah addition, includedmonday.com licences and AI credits are purchased separately.

SlSlack✓TeMicrosoft Teams✓OuOutlook✓GmGmail✓DsDocuSign✓CaCalendly✓EHEmployment HeroAPIXXeroAPIMYMYOBAPIJCJustCallAPIAcAircallAPIShShopifyAPI{ }Custom API / MCPAPImonday.com+ your AI agentsNATIVE CONNECTORSCUSTOM-BUILT BY INAYAH
Your whole stack

Agents that reach the systems you already run.

Standard packages stop at native integration advice. We build the custom connections too, so agents can act where the work lives.

Finance and payrollXero, MYOB and Employment Hero
AI-automated calls and SMSJustCall and Aircall integrations so agents log and summarise every call, send follow-up SMS, chase missed calls and update the right board automatically
Messaging and emailSlack, Teams, Outlook and Gmail
Anything with an APIShopify, DocuSign, Calendly, custom APIs and MCP
Client reviews

What our monday.com clients say.

5.0
★★★★★
on every rated review · 100+ clients
“

The gold standard for monday.com implementation.

“He took our business processes and workflows from chaos to a streamlined, professional powerhouse in record time.”

★★★★★
“

The first system the whole team actually uses.

“They connected housekeeping, maintenance and bookings into one workflow where a status change actually moves things forward.”

★★★★★
“

If you need monday.com done right, call Inayah.

“Paul’s depth of experience was immediately apparent; he transformed our workflows from scattered to streamlined.”

★★★★★
“

What used to take hours now happens automatically.

“AI-driven workflows, automations and insightful dashboards have given us total visibility into performance.”

★★★★★
“

Closing leads faster and saving hours.

“A custom monday.com CRM that eliminated our manual chaos and automated our entire field workflow.”

★★★★★
“

Improved our lead management.

“A highly professional monday.com CRM implementation that has improved our lead management and day-to-day organisation.”

★★★★★
FAQ

Frequently asked questions

What people ask before they book.

What is an AI Transformation Package?

A fixed-fee engagement that redesigns one or more monday.com workflows so AI agents run them, delivered with monday.com’s official Assess, Align, Adopt methodology.

Do we need AI already set up in monday.com?

You need AI features enabled, AI credits beyond the free allocation and an admin who can create agents. We confirm all of this in your consultation.

How long does it take?

Up to 8 weeks for Essential, 12 for Advanced and 16 for Premier, with four sign-off gates along the way.

Why a fixed fee instead of hours?

You are buying a working outcome against success criteria we sign off together, not a bucket of time. Scope changes are handled as an add-on or upgrade so your timeline holds.

Will agents replace our people?

That is your call. In practice agents absorb repetitive work so your team handles more volume and spends time on customers and decisions.

Can agents work with our other systems?

Yes. We connect monday.com to Xero, MYOB, Employment Hero, JustCall, Aircall, Outlook, Gmail and Shopify, using native apps or custom integrations.

What will monday AI cost to run?

We size a credit budget up front, pick the most efficient tool for each step and set AI Governance ceilings before launch.

Let’s make monday.com work for you.

Book a free consultation with a certified monday.com partner. No obligation.